Shipping policy
Delivery time
Orders placed by 12:00 on a business day are dispatched the same day from our Riga warehouse. Delivery takes 1–2 business days across the Baltics (Latvia, Lithuania, Estonia) and 3–5 business days to the rest of Europe.
Shipping costs overview
All shipping costs are calculated from the total order weight and the destination country.
Baltics
| Country | In-store pickup | DPD / OmnivaParcel machines | 0–1.99 kgDPD delivery | 2–4.99 kgDPD delivery | 5–9.99 kgDPD delivery | 10–29.99 kgDPD delivery | 30 kg and upDPD delivery |
|---|---|---|---|---|---|---|---|
| Latvia | For free | €2.99 | €4.99 | €5.99 | €6.99 | €9.99 | €13.99 |
| Lithuania | — | €4.99 | €7.99 | €9.99 | €9.99 | €14.99 | €29.99 |
| Estonia | — | €4.99 | €7.99 | €9.99 | €9.99 | €14.99 | €29.99 |
International
| Country | 0–1.99 kgDPD delivery | 2–4.99 kgDPD delivery | 5–9.99 kgDPD delivery | 10–29.99 kgDPD delivery | 30 kg and upDPD delivery |
|---|---|---|---|---|---|
| Australia | €19.99 | €29.99 | — | — | — |
| Austria | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Belgium | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Bulgaria | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Croatia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Czechia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Denmark | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Finland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| France | €15.99 | €19.99 | €44.99 | €69.99 | €199.00 |
| Georgia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Germany | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Greece | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Hungary | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Iceland | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Ireland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Italy | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Luxembourg | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Netherlands | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Norway | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Poland | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Portugal | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Romania | €15.99 | €19.99 | €34.99 | €89.99 | €199.00 |
| Serbia | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Slovakia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Slovenia | €13.99 | €16.99 | €19.99 | €29.99 | €149.99 |
| Spain | €15.99 | €19.99 | €39.99 | €59.99 | €199.00 |
| Sweden | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| Switzerland | €19.99 | €29.99 | — | — | — |
| Ukraine | €15.99 | €19.99 | €24.99 | €29.99 | €199.00 |
| United Kingdom | €19.99 | €29.99 | — | — | — |
| United States | €19.99 | €29.99 | — | — | — |
How do I return my order?
You have 14 days to return an order from the day it is delivered, for a full refund or exchange.
Three ways to return an order
1. Bring it to our store
Dzelzavas iela 120G, Rīga, LV-1021
Phone: +37126452279
Mon–Fri 10:00–17:00 (GMT+3)
2. Send it by courier to our store address
EVELO SIA, Dzelzavas iela 120G, Rīga, LV-1021, phone +37126452279
3. Drop it off at an Omniva parcel locker
Locker: Omniva Riga T/C Sāga · Receiver: EVELO SIA, phone +37126452279
The refund is processed within 14 days of the returned item arriving back with us.